A help desk is an information and assistance
resource that troubleshoots problems with computers and
similar products. Corporations often provide help desk
support to their customers via a toll-free number and/or
website. There are also in-house help desks geared toward
providing the same kind of help for employees only.
Helpdesk Software -
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Helpdesk Software Track PC configurations and assets,
manage help desk work orders, and perform
reports and queries.
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Call Center Software Increase the productivity and efficiency
of your call center or helpdesk.
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HelpDesk Software
- Solution Providers
FootPrints
- Help Desk Software
Help desk software for centralized customer issue
tracking, e-mail management, online self-service,
knowledge management, asset discovery and management,
change and configuration management.
Parature
- Help Desk Software Made Easy
Online support portal - manage and deflect up to
80% of your incoming service inquiries. Web-based
help desk software - features self-service, ticket
system, surveys and account management.
TechExcel
HelpDesk Software Suite
With both Windows and Web user interfaces, it provides
powerful solutions for help desk, Web forms, asset
management, and customer/employee web portal functions.
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Helpdesk Software
